Northgate Shopping Centre
Unclaimed Business
|3|4 Reviews (last 12 months)|This business does not respond to reviews
Northgate Shopping Centre
Unclaimed Business
|3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
33Likely
NPS Score
33
Recommended: Likely
Review Distribution
3|4 Reviews
Oct '25 - Sep '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceYN
Yogan N
1 reviews | Active since Sept 2009
7 Aug 2026, 10:24
83-Year-Old ****** at Northgate Mall – What Is Being Done About Security?
On Sunday, 26 July 2026 at approximately 13:15, my 83-year-old mother was ****** while shopping inside Shoprite at Northgate Mall. The matter has been reported to SAPS Honeydew and a case has been opened. What concerns me most is that the Shoprite manager told us that a similar incident had happened the previous week. If this is happening repeatedly, was Northgate Mall management and security aware of it? If so, what additional security measures were put in place? Are CCTV cameras actively monitored? Are security patrols being increased? Are repeat suspects being identified? And importantly, if there is a pattern of customers being targeted, why aren't customers being warned to be extra vigilant? I understand that no shopping centre can guarantee that crime will never happen. But when management becomes aware of repeated incidents, customers should reasonably expect proactive security measures and an appropriate response. My mother is 83 years old. She should be able to shop without becoming an easy target for ********s. I would like Northgate Mall management to investigate this incident, preserve the relevant CCTV footage, cooperate with SAPS Honeydew and explain what is being done to prevent this from happening to someone else. Customer safety cannot simply be treated as someone else's problem.
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Yogan N
1 reviews | Active since Sept 2009
7 Aug 2026, 10:24
83-Year-Old ****** at Northgate Mall – What Is Being Done About Security?
On Sunday, 26 July 2026 at approximately 13:15, my 83-year-old mother was ****** while shopping inside Shoprite at Northgate Mall. The matter has been reported to SAPS Honeydew and a case has been opened. What concerns me most is that the Shoprite manager told us that a similar incident had happened the previous week. If this is happening repeatedly, was Northgate Mall management and security aware of it? If so, what additional security measures were put in place? Are CCTV cameras actively monitored? Are security patrols being increased? Are repeat suspects being identified? And importantly, if there is a pattern of customers being targeted, why aren't customers being warned to be extra vigilant? I understand that no shopping centre can guarantee that crime will never happen. But when management becomes aware of repeated incidents, customers should reasonably expect proactive security measures and an appropriate response. My mother is 83 years old. She should be able to shop without becoming an easy target for ********s. I would like Northgate Mall management to investigate this incident, preserve the relevant CCTV footage, cooperate with SAPS Honeydew and explain what is being done to prevent this from happening to someone else. Customer safety cannot simply be treated as someone else's problem.
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Replies (0)M
Martha
1 reviews | Active since Jul 2026
21 Jul 2026, 16:38
Am very happy with t...
Am very happy with the customer service that I got from Gerald At truworths Northgate he just welcomed me with a beautiful smile and he helped to active my account and he helped to shop as well and to find the right sizes was looki9 for He my keep doing the good customer service to other customers Am happy Gerald customer service ❤️❤️❤️💐💐
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Martha
1 reviews | Active since Jul 2026
21 Jul 2026, 16:38
Am very happy with t...
Am very happy with the customer service that I got from Gerald At truworths Northgate he just welcomed me with a beautiful smile and he helped to active my account and he helped to shop as well and to find the right sizes was looki9 for He my keep doing the good customer service to other customers Am happy Gerald customer service ❤️❤️❤️💐💐
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Anonymous
1 reviews | Active since Mar 2017
14 Dec 2025, 15:38
****** twice in one day, 2nd time by VODACOM
****** TWICE IN DAY!!!. So we were ****** in our house while we slept last night. Watches, all our sneakers and my phone taken from next to bed where i was sleeping. So being South African no biggie, cops, HOA, cctv video footage now sorted, i decided to go off to VODACOM to buy a new phone. I need to be connected. VODACOM then sell a "new phone". When asking the woman now quickly putting the cover and screen saver on where the outer plastic for the box was the lying btchb reaches into the bin and waves plastic at me. Anyway got the phone. R15500 later. Went to have a coffee and then realise this phone isn't new. It's second hand stock and that the salesman, manager and screen wrapper woman were in cohorts to palm it off on me. *****s. They later admitted they "were supposed to tell me it was an old stock item" but conveniently never did. So VODACOM are happy to de***** after just come out of a traumatic home invasion. What kind of sic people or companies like VODACOM would do that to a human being. WTAF. Perhaps I'm being over sensitive but being ******, conned or ****** from twice in day and by a VODACOM store nonetheless seems a little fu**cked up. My advice is lock up, be vigilant and never shop at a VODACOM store specifically NORTHGATE. They are 100% knowingly, intentionally and willingly a bunch of ****s and *****s. And when you confront as *****s VODACOM then offer you the option of a refund in 7 to 10 day. VODACOM will knowingly and blatantly look you in the eye and lie to your face. Then when caught at their own BS propose a refund because in truth they never even had the phone in stock that i was buying. It was easier to de***** me. After being early hours of this morning. VODACOM you are truly pathetic. I will be taking this further.
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Anonymous
1 reviews | Active since Mar 2017
14 Dec 2025, 15:38
****** twice in one day, 2nd time by VODACOM
****** TWICE IN DAY!!!. So we were ****** in our house while we slept last night. Watches, all our sneakers and my phone taken from next to bed where i was sleeping. So being South African no biggie, cops, HOA, cctv video footage now sorted, i decided to go off to VODACOM to buy a new phone. I need to be connected. VODACOM then sell a "new phone". When asking the woman now quickly putting the cover and screen saver on where the outer plastic for the box was the lying btchb reaches into the bin and waves plastic at me. Anyway got the phone. R15500 later. Went to have a coffee and then realise this phone isn't new. It's second hand stock and that the salesman, manager and screen wrapper woman were in cohorts to palm it off on me. *****s. They later admitted they "were supposed to tell me it was an old stock item" but conveniently never did. So VODACOM are happy to de***** after just come out of a traumatic home invasion. What kind of sic people or companies like VODACOM would do that to a human being. WTAF. Perhaps I'm being over sensitive but being ******, conned or ****** from twice in day and by a VODACOM store nonetheless seems a little fu**cked up. My advice is lock up, be vigilant and never shop at a VODACOM store specifically NORTHGATE. They are 100% knowingly, intentionally and willingly a bunch of ****s and *****s. And when you confront as *****s VODACOM then offer you the option of a refund in 7 to 10 day. VODACOM will knowingly and blatantly look you in the eye and lie to your face. Then when caught at their own BS propose a refund because in truth they never even had the phone in stock that i was buying. It was easier to de***** me. After being early hours of this morning. VODACOM you are truly pathetic. I will be taking this further.
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Replies (0)