Worst car service

<p>4th June took my car in for a service, was told it's the normal service nothing else needs attention. Collected car after service and noticed that it was jerking/cutting power when put into 2nd and 4th gear. Called dealership to report problem and was told to bring it back in. </p> <p>9th June took car back in and was told I need a new clutch (something they didn't pick up the 1st time I took it in) told them to go ahead and do the work. Got my car back on the 13th of June, noticed as I was driving that the problem was still there, this after now having spent about 20k to "service and fix the problem" called the dealership again the following Monday and the workshop manager said problem could be spark plugs (something they didn't pick up the two times they had the car" and asked to bring it in again (third time now)</p> <p>on the 26th took car in and they checked it as I was waiting in the waiting room. Was told they put in new spark plugs and that I should drive the car for a day or two and if problem persists I must bring it back. After driving it for two days, the problem was still there. Called the dealership to report this AGAIN and was told I'd have to book it in again as they'd need to check it. Told them I'd need a courtesy car this time around (fourth time) they'd be taking my car in a space of a month and I need transport for the kind of work I do. Was told I'd be called once there's a car available for me so they can take mine in. It is now the 13th of July, no one from the dealership has called me, I've been calling them from Monday the 10th July and been told people aren't working this work, id be called back, just excuse after excuse. This is unacceptable considering that I spent about 20k to fix the problem which didn't exist before taking my car there for a "normal service" I just want my money back. Will fix the car somewhere else!!!</p>