DU
Dyllan U

1 reviews | Active since Nov 2019

06 Nov 2019, 10:32

**** service by receptionists at Northcare, Northlands Corner.

I am writing this review as a patient who has been met by rude receptionists. they delay requests which they feel are not a priority. they speak over you while you are speaking. they argue with you to tell you why YOU are in the wrong. there is no admitting of a mistake there are only reasons and excuses.

I sent an email a month ago for a life cover form to be filled out by the dr (WAS VERY HAPPY TO HELP). i sent the email again two weeks later and still recieved no response. i phoned to find out what was going on and was met with attidude.

i physically went in with my client to get th job done because thy have a problem. then LULU the afternoon receptionist tells me how to do my job "for future reference". I have asked to speak directly with dr Jirrie and the receptionist LULU told me he will contact me in after hours. it seems as though that message was never passed on to the doctor because i am still waiting for the call.

Great service from the dr, **** service from the two receptionists.

Dyllan Unterhorst

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