svdb
shanelle van der berg
1 reviews | Active since Sept 2012
19 Jun 2020, 09:53
Unacceptable lack of service
Like other customers, we placed our order on 27 May and have received no feedback. Zero customer service and this comes close to breach of contract. This company should enjoy its profits now because it has lost a lot of customers. Shameful.
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Replies (3)0
Replies (3)svdb
shanelle van der berg's updateReviewer Update
23 Jun 2020, 17:50We got hold of someone via phone and email who were both helpful, and after one more delay and follow up we finally received a shipment notification 23 June.
svdb
shanelle van der berg's update23 Jun 2020, 17:50
Reviewer Update
We got hold of someone via phone and email who were both helpful, and after one more delay and follow up we finally received a shipment notification 23 June.
svdb
shanelle van der berg's updateReviewer Update
30 Jun 2020, 16:41Only half our order was delivered. I managed to get hold of the COO and he shouted at me and then hung up on me. Just wow. Please save yourself a lot of stress and avoid this business.
svdb
shanelle van der berg's update30 Jun 2020, 16:41
Reviewer Update
Only half our order was delivered. I managed to get hold of the COO and he shouted at me and then hung up on me. Just wow. Please save yourself a lot of stress and avoid this business.
svdb
shanelle van der berg's updateReviewer Update
08 May 2023, 10:57This whole issue was eventually resolved - unfortunately I can't figure out how to edit the review or give the business more stars. Thank you for resolving this , Norman Goodfellows :)
svdb
shanelle van der berg's update08 May 2023, 10:57
Reviewer Update
This whole issue was eventually resolved - unfortunately I can't figure out how to edit the review or give the business more stars. Thank you for resolving this , Norman Goodfellows :)