Shocking service from Normal Goodfellows

And just like that 40 years of reputation is down the drain. Ordered online because the promise was that online orders would be delivered 2 days after lockdown lifted. Its a full 10 days later and no delivery. No one answers the phone. Even the directors don't respond to their email. I got a mail last weeks saying part of my order was on the way but nothing has arrived. This is dishonesty pure and simple, if I had known I would have queued at the bottle store...