Worst Service i have ever encountered

I received an email in 2013 stating that I owe them money on a account with Standard bank. After phoning them requesting details, a lady by the name of Portia sent me a statement of capital balance and interest. After phoning 13 times never getting hold of her sending them 4 emails requesting a back log statement reflecting how the debt was accumulated and again on Friday 4 phone calls and a email later I have still not received any feedback. I have had the worst experience with Norman Bissett and got listed for debt that I have no idea about.<br> Why should we pay because they just say so, and cannot even assist with a simple bit of information.