KK
Karan K

1 reviews | Active since Nov 2021

24 Nov 2021, 17:02

Will pursue legal action for ongoing harassment from this company

Non stop harassment. Everyday I get 4 calls from numbers associated with this company. I have said on multiple occasions that the number is wrong. Everytime this happens, the next day I get a call from another unknown number for and have to block them again. I am genuinely considering lodging a formal complaint because this type of harassment is ******* under Section 69 of POPIA which makes it clear that unsolicited electronic communication including automatic calling machines, facsimile machines, SMS's or e- mail is prohibited.

I have a record of over 40 caller IDs from this company and have even recorded my responses with the rude agents on the phone, who hang up the phone as soon as I ask who is calling.

remove my number from your database otherwise I will pursue this legally

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply25 Nov 2021, 12:39
Official
Good day,


Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention.

Kind regards
Ilhaam Joubert

Customer Care Team