NM
Ntsako M

1 reviews | Active since Mar 2009

14 Sept 2018, 15:58

WHY THE THREATS

WOW... Autopage closed its doors years ago and when I remember correctly we were given the option of continuing with the contract with the service provider. I carried on with service providers. Both the contracts I eventually ended and they were paid in 2016. Now you send me an email in 2018 saying I owe money when my Credit record clearly states that both those contracts are paid up. And I have been trying to speak to someone in your office from yesterday kept on hold for over an hour. Even now as we speak I have been on hold for over an hour. Please do not try to con us when we work so hard for our money. As far as I am concerned I don't OWE anything and I would appreciate not being threatened by being blacklisted, overdue interest. You say I must make contact with you at ********** 448 BUT YOU NEVER ANSWER THE PHONE!!!!!

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply17 Sept 2018, 07:45
Official

Good day

Thank you for raising your concerns with us regarding the communication you are receiving.

We have been unable to locate the specific matter you are receiving communication for. Please provide us with one of the following to ensure we remove it from the normal production environment.

• ID number
• Contact number that you are receiving the calls on and date of the last call.

Regards,

Ghaironessa Mosaval

Customer Care Team