DS
DIMAKATSO S
1 reviews | Active since Aug 2012
04 Jan 2022, 16:09
Waiting on my letter
I have this company Norman Bissett & Associates Groups that am not happy with their service. I have spoken to Ziyanda Kondlo who promised to send my paid letter from the 01/12/2021 which I did not receive till today then she transferred me to her manager who couldn't assist me she also transferred me to Vernon Hughes who promised to me that my matter will be resolved ASAP which am still waiting for until today.
Helpful (0)
Replies (3)0
Replies (3)
Norman Bissett & Associates Group's replyOfficial
05 Jan 2022, 08:13Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply05 Jan 2022, 08:13
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's replyOfficial
05 Jan 2022, 08:13Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply05 Jan 2022, 08:13
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
DS
DIMAKATSO S's updateReviewer Update
05 Jan 2022, 12:52So since Hva laid this complaint no one bothered to give me a call or I should wait another month to be contacted?
DS
DIMAKATSO S's update05 Jan 2022, 12:52
Reviewer Update
So since Hva laid this complaint no one bothered to give me a call or I should wait another month to be contacted?