BN
Busisiwe N

1 reviews | Active since Dec 2022

03 Dec 2022, 08:55

Violation of Popi Act

I just got a call now from Nkateko, these people know nothing about popi act, she asked to speak to Busi and I said mhmmm, I didn't say speaking or whatsoever and the girl went on and on about my account without doing proper security check, no idea verification non whatsoever. I wanna sue them for violation of popi. She actually disclosed my personal information without any security check.

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply05 Dec 2022, 08:57
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

BN
Busisiwe N's update06 Dec 2022, 08:01
Reviewer Update
24 hours has passed still I receive calls from your company, I honestly need to take this up with the ombudsman now. This is not the 1st time I encounter such problem with your consultants. 1st Noluthando Nela said she will look into the matter that I brought to her attention and get back to me, ever since then I'm waiting for her to come back to me. Now this. I'm sick and tired, you people are very useless.
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply06 Dec 2022, 11:14
Official
Good day

Kindly note all feedback will be provided to the email address linked to your Hello Peter profile.

Kind Regards

Ghaironessa Mosaval
Customer Care Team