1 reviews | Active since May 2018
VERY UNPROFESSIONAL, RUDE AND *********** CONSULTANTS. ONLY GOOD AT HARASSING PEOPLE ON THE PHONE BUT NEVER LISTENS TO WHAT IS SAID ON THE OTHER SIDE OF THE LINE. PLEASE TAKE THEM TO CUSTOMER SERVICE & COMMUNICATION S****S TRAINING.
Very unprofessional and rude consultants. Calling me 5 times and day and acting like small kids with tantrum fits will not make me pay an account that I feel has been overcharged and I need more clarity on how you got to that closing balance. No one will take these consultants seriously if they behave like a bunch of drunk kids in a park. THEY ARE SO UNPROFESSIONAL.
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Thank you for raising your and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Customer Care Team
Dear Ms DADA,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been closed as settlement satisfied.
The request for your bureau update was send to the relevant department .
Should you require any additional assistance with anything else, please direct all for our attention.
Regards
Ghaironessa Mosaval
Customer Care Team
Dear Ms DADA,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been closed as settlement satisfied.
The request for your bureau update was send to the relevant department .
Should you require any additional assistance with anything else, please direct all for our attention.
Regards
Ghaironessa Mosaval
Customer Care Team
