1 reviews | Active since Dec 2016
Very Bad Service
<p>Good day,</p> <p>my fnb cheque account was handed over to NBA last year june 2015. i did not use the account for a few years, but FNB still charged me a service fee of R135 pm. it added up and i was held liable for payment, i was charged a service fee even though i did not use the account. NBA started collecting June 2015, R450 pm. as of last month November 2016, they were still deducting the same amount. i phoned them to quiery why they are still deducting, because to my knowledge the account is paid up almost 6 months ago. its been a week and still no feed back from them.</p> <p> </p> <p>i just want to also find out if FNB can do this? hold you liable for charges on the account? even if i was not using it?</p>
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Admin Team
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
Admin Team
