Mvdw
Marion van der westhuizen
1 reviews | Active since May 2013
02 Dec 2021, 16:28
upset client
I have a direct axis account with norman bisset. My settlement amount was R586.47 which was deducted via debit order. It was suppose to be my last payment. When I log into the app it shows I have another R68 outstanding. I pay this as well. Log in the app again there is now R7.20 outstanding. When I call norman bisset they cant give me an answer. So what am I never going to finish pay this account and keep paying norman bisset fees. I need this sorted ASAP or will be taking this further.
Helpful (0)
Replies (1)0
Replies (1)
Norman Bissett & Associates Group's replyOfficial
03 Dec 2021, 13:30Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply03 Dec 2021, 13:30
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team