DM
Dorah M

1 reviews | Active since Jul 2015

24 Jul 2015, 14:32

UNPROFESSIONALISM AND POOR SERVICE

My account was handed to Norman Bissett and Associate by Jet for collection, i received a call from them in January month end, and i made payment arragement via debit with them for February this year. The account was settled as it was a once off payment, i asked for the PAYMENT / SETTLEMENT LETTER for that month on i have been phoning them, being send from pillar to post. Experinced alot of unprofessionalism as many a time the phone was dropped on me.<br> <br> I finally had enough of them so i went on Norman facebook account to lodge my complain and they responded, immediately i got a call from INGRID and she made promises that she did not keep till dis day, i send them another email this week and they said that INGRID is struggeling to get hold of me, they asked for my e-mail, gave them still waiting for my SETTLEMENT LETTER, I AM SO DISGUESTED BY THEIR SERVICES I DONT WISH TO DO BUSINESS WITH THEM

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply30 Jul 2015, 08:33
Official
Hello tenaw,

Our apologies for the inconvenience you've experienced.

We sent you the paid up letter and we submitted the request for ITC update.

We confirm that this matter may now be regarded as finalised.

Kind regards

The Admin