LM
Lydia M
1 reviews | Active since Sept 2023
27 Sept 2023, 16:31
Unprofessional
I am still waiting for my letter to show that my debt is paid off and when you call the call centre the agents are unprofessional and drop calls on you. The service is terrible and till this day I still have not received my paid off letter and this is affecting my score. This is so frustrating honestly.🚮
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
28 Sept 2023, 13:34Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Ilhaam Joubert
Customer Care Team
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply28 Sept 2023, 13:34
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Ilhaam Joubert
Customer Care Team
Ilhaam Joubert
Customer Care Team