1 reviews | Active since Oct 2010
******** lawyers
<p>I previously was a customer at Standard bank and had an overdraft account with the above mentioned account details. It was later handed over to lawyers where some debit orders were deducted but eventually I ended up paying directly into the account. It is 5yrs later (the account was probably paid up over 3years ag) I am not receiving phone calls from Norman Bissett advising me there is an outstanding amount. I previously provided them with proof of payment from my account detailing the instalments which all totalled to this amount. The issue rested a bit for a few months and then the phone calls started again. All of their consultants don’t listen and they are very rude. I hve asked to speak to a manager or superior several times with no success. Last year I ventured into going into Standard bank for a paid up letter. Standard bank not only sent me from post to pillar but was very unhelpful. They advised me the account number had been reissued as a business account number but I should contact their call centre as they have access to old payments as my direct payments probably went into a pit and someone would have to go and dig for these payments. I contact their call centre as advised and was referred back to the branch . I visited the Glen and Cresta mall where I was referred back to the call centre.</p> <p> </p> <p>I am not sure what other measures what one needs to take as I can imagine with will result as a black listing. Who can help resolve this issue as Norman Bisett is clearly not willing to engage with Standard Bank who has served to be *********** in this regard.</p>
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
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Regards,
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Email: ***
Regards,
