UNHAPPY CUTOMER, PATHETIC SERVICE

good day

I was without a job in 2012 to 2013 and I started working again in 2014, had an overdraft with standard bank and the account was handed over to Norman Bisset. I started paying them R250.00 since 29 November 2014 up to date. Payment was increased to R300 since January 2016... each and every month they are debiting my account and yet no statement was sent to myself nothing to was paid over to standard bank.

called this comapny today I spoke to Lauren I asked for my statement since 29 November, seh only sent me the statement from 2017. nothing more. I asked her that we do the calculations together how come I still owe R10 000 meanwhile the amount handed over was R13 240.36...

according to my calculations I already paid more than this... and the balance can never be R10584.00.

since november 2013 to december 2015, deducting R250.00 its R6500 from Jan 2016 to december 2017 deducting R300 its R7200 in total its R13 500.00 from January 2018 to June 2018 R1500.00

according to standard bank, the last time I paid this account is in 2012. I urgently need answers. call me on **********

your consultants are so useless very unprffional Lauren and Siyanda they are just so useless. I dont even know how to explain and this is just such a pathethic service.

I need someone from your company who is very competent to contact me and give me an answer to all of this.