AB
Alex B

1 reviews | Active since Dec 2018

04 Dec 2018, 10:14

"Undue harassment with no corrective action on side of Norman Bisset side"

No money owed. I have requested on several occasions for the company to provide proof as this relates to an account which was paid up over 5 years ago and they refuse to provide any proof. I have contact the Vodacom and they confirm no money owed.

0
Replies (3)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 Dec 2018, 11:09
Official
 
Thank you for raising your and concerns with us. 
 
The matter has been escalated to the relevant department and will be resolved. 
 
Please feel free to contact us by means of the following: 
Telephone: *** 
Email: *** 
 
Regards, 
 
Customer Care Team 
AB
Alex B's update04 Dec 2018, 11:12
Reviewer Update
I have contacted you on several occasion. 4 x by email and over 15 times by phone. your call centre or unequipped to help or don't want to. Send me the mobile number in question and the full statement (24 months) for the contract in question.
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 Dec 2018, 12:15
Official
Dear Mr Bouca,

The request has been presented and the same will be presented to our client for their instruction.

Kind Regards

Customer Care Team