VJ
Vanessa J

1 reviews | Active since Jul 2021

09 Nov 2021, 15:53

Undue harassment - about to report to Law Society and Ombudsman.

Why on EARTH do you keep calling me? I do not have ANY accounts whatsoever. If you are calling because of a family member who is in arrears somewhere along the line, please note that by constantly contacting me, you are in contravention of the Debt Collection Act Code of Conduct of 1998, as gazetted. According to said Act you may not contact or constantly harass family members, employers or the spouse of a debtor unless they are sureties for the debt. Unless you can furnish me with a copy of a contract or surety agreement I have signed, which you cannot do as these do not exist, I am NOT interested in hearing from you. Kindly remove me from your communication list immediately, as I feel that I am being harassed, and will seek my own legal counsel forthwith should you refuse to desist. If this continues, I will lay a complaint with not only the Law Society, but also the Ombudsman. You are free to reply to this message to furnish me with your email address so that I may pass on to my cell number for immediate removal from your contact list

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply09 Nov 2021, 17:25
Official
Good day,

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.

Kind regards
Ilhaam Joubert

Customer Care Team