KM
Kelly M

1 reviews | Active since Jul 2016

01 Apr 2021, 15:06

UNCULTURED DELIQUENTS

These are the most disgusting, uncultured, cunning, and *********** bunch of people I have ever dealt with. My Query has been going on for 6 months and I'm still waiting for a "Julie" the manager to call me.

I contact these people every single day to try and have my query resolved and every day their TL, Supervisors, and Managers are in a meeting no matter what time you call during business hours.

Today I had the shock of my life when I requested a call back from any superior and the agent rep**** "You Don't Tell Me What To Do" and hangs up..wow well done on the customer service for a legal financial collection firm.

Pathetic can some1 with a brain cell call me.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply06 Apr 2021, 08:43
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team