1 reviews | Active since Nov 2016
TRYING TO COLLECT MORE THAN WHAT IS DUE
<p>I've been receiving calls from Norman Bisset every day regarding my FNB account which i've been paying R300 for the past year or two, every time they call me they claiming i have a balance of R3200 hence when i logg in to my fnb internet banking it shows a balance of R206.35. This is the final amount i paid on the 25th Feb.</p> <p> </p> <p><br />i have spoken to 5 people from the call centre and every time they check the balance with FNB and agree to my balance, i've been advised to go the FNB and close the account, i'm waiting for Norman Bisset to pay the 206.35 over to FNB so i can close the account.</p> <p> </p> <p><br />I'f i get one call again from them claiming a difference balance i will report them to the NCR and go to the ombudsman.</p>
Our apologies for the inconvenience you’ve experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team
Our apologies for the inconvenience you’ve experienced.
Your comments have been forwarded to the Customer Service Department who will respond directly to you.
Kind regards,
The Admin Team
Dear Sir
Our apologies for the inconvenience you’ve experienced.
As promised your complaint was fully investigated, we have forward you a paid up letter for the account, and we will complete the request to update the account records with our client.
Kind regards
The Admin Team
Dear Sir
Our apologies for the inconvenience you’ve experienced.
As promised your complaint was fully investigated, we have forward you a paid up letter for the account, and we will complete the request to update the account records with our client.
Kind regards
The Admin Team