AN
Aveshin N
1 reviews | Active since Oct 2018
30 Jul 2019, 16:11
this people need to be thought a lesson
these people need to be reported to the consumer board .. I mean we have right and the way the lady spoke to me I should no asker her stupid questions and shes, not my friend
Helpful (0)
Replies (3)0
Replies (3)
Norman Bissett & Associates Group's replyOfficial
01 Aug 2019, 12:20Dear mr Chris Aveshen Nagia
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback. T
Should you require any additional assistance with anything else, please direct all for our attention ( ***).
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback. T
Should you require any additional assistance with anything else, please direct all for our attention ( ***).
Regards,
Jackie Julie
Customer Care Team
Norman Bissett & Associates Group's reply01 Aug 2019, 12:20
Official
Dear mr Chris Aveshen Nagia
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback. T
Should you require any additional assistance with anything else, please direct all for our attention ( ***).
Regards,
Jackie Julie
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback. T
Should you require any additional assistance with anything else, please direct all for our attention ( ***).
Regards,
Jackie Julie
Customer Care Team
AN
Aveshin N's updateReviewer Update
02 Aug 2019, 14:59Dear Mrs Mobara,(Mr Nagia)
Thank you for raising your concerns relating to this account on Hello Peter.
We have reviewed the call and found that our call centre agent acted outside of our established processes and policies, relating to customer service. Please accept our sincere apology for the experience endured. (This is bull ****)to be dam rude is no an established policy
As such our agent will be dealt with in accordance with our disciplinary code of conduct. Please bear in mind that we will not be able to discuss the outcome thereof with any third parties, as it becomes an employee and employer discussion.
Should you have any additional questions or concerns, please direct all for our attention.
May I request the call, please
May I request the call, please
Kind Regards,
Aveshin Chris Nagia
AN
Aveshin N's update02 Aug 2019, 14:59
Reviewer Update
Dear Mrs Mobara,(Mr Nagia)
Thank you for raising your concerns relating to this account on Hello Peter.
We have reviewed the call and found that our call centre agent acted outside of our established processes and policies, relating to customer service. Please accept our sincere apology for the experience endured. (This is bull ****)to be dam rude is no an established policy
As such our agent will be dealt with in accordance with our disciplinary code of conduct. Please bear in mind that we will not be able to discuss the outcome thereof with any third parties, as it becomes an employee and employer discussion.
Should you have any additional questions or concerns, please direct all for our attention.
May I request the call, please
May I request the call, please
Kind Regards,
Aveshin Chris Nagia
AN
Aveshin N's updateReviewer Update
02 Aug 2019, 15:01 The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa, and was created by government under the auspices of the
AN
Aveshin N's update02 Aug 2019, 15:01
Reviewer Update
The National Consumer Commission (NCC) is the primary regulator of consumer-business interaction in South Africa, and was created by government under the auspices of the