DS
Dawie S
1 reviews | Active since Oct 2013
20 Jul 2020, 18:08
Terrible service!
I had an account with ADT three years ago, paid the last outstanding amount and got an email confirmation that that would be the last invoice. I settled the invoice and sent the proof of payment.
Since then I have been harassed by Norman Bissett & Associates (***) for this "outstanding" amount. I have called numerous times and emailed but I never get a response! Please can someone sort this out? I can't handle this poor services anymore!
Kind regards
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
21 Jul 2020, 08:03Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply21 Jul 2020, 08:03
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team