still awaiting paid up letter from 2014 todate

good day.. i had a nedbank credit card which was handed over to Norman Bisette who also identified themselves as credit worx. i have approached an attorney to contact credit worx and request for a settlement offer.

together with legal costs the amount owing was R 18 115.41 ON THE 15 JULY 2014. However correspondence between my attorneys and Norman bissett consultants was that they will accept R 10 000.00 as full and final settlement of the account.

payment was made in the sum of R 10 000.00 IN 2014. To date i have not received a paid up letter and my name removed from the credit bureau.

i have approached a new attorney to contact them and provide proof of payment only to be advised that my account was not with them.. but they gladly requested and accepted payment. my attorney was liaising with another consultant who promised that she will provide with a paid up letter yesterday before 2pm, nothing has been forthcoming.

my attorney contacted the call center numerous times today...she was cut off about three times when she asked to speak to the lady. then she was put on hold by another cosultant and eventually the call was cut off. i am not impressed with them.