1 reviews | Active since Nov 2017
rude *********** staff make it difficult for me to pay my debt
They are completely and utterly rude *********** people
As a person in fault of my debt is in arrears, I accept to get calls from the respective companies that my account has been handed too, However the complete lack of compentency to make simple notes and follow through with a "clients" request is astounding
I work nights for a US based company, therefore i have requested them to not harrass me with calls at night or in the early hours of the morning when i am sleeping, i have made 3 very simple requests, 1.do not call after 3pm when i am at work (where i cannot answer my phone) 2. Do not call me before 11am as i sleep late due to my night hours 3. i requested a black and white copy of my outstanding debt via email to keep on file and budget accordingly (this has never happened)
it is absolutely mind boggling how these people cannot do a simple job or taste that is requested of them, None of these have been taking into action and I am proceeded to get numerous calls during the early morning hours when I am asleep as well as the early evening when i am at work, ( which i try to answer to request a call back the next moring between 11 and 3pm which the call never happens or i get a rude belittling response of well you answered now so speak now and not tomorrow,................ i do not have time for their rude, *********** and slow work ethic,
I keep accumilating fees for unanswered calls which is not within my control, all i want to do is pay the debt with them and they are making it difficult to contact
Norman Bisset and associated is a bunch of rude onboxious ***** who do false calls and purposely push off your requests to obtain them more money
Good day
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following to ensure we remove it from the normal production environment.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
·Reference number for the account
You may contact us via email at ***
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Good day
Thank you for raising your concerns with us regarding the calls you are receiving.
We have been unable to locate the specific matter you are receiving calls for. Please provide us with one of the following to ensure we remove it from the normal production environment.
• ID number
• Contact number that you are receiving the calls on and date of the last call.
·Reference number for the account
You may contact us via email at ***
Kind Regards
Ghaironessa Mosaval
Customer Care Team
