AP
Abongile P
1 reviews | Active since Oct 2017
20 Jan 2021, 09:31
*******
While completing an online payment with Takealot Norman pops up as a beneficiary and paid the money into their account.
Been calling since yesterday and recording their calls they all cancel my calls after telling them what happened.
I consider this as ******* and if they think I’ll just let it slide wrong person.
Helpful (0)
Replies (5)0
Replies (5)
Norman Bissett & Associates Group's replyOfficial
20 Jan 2021, 10:36Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply20 Jan 2021, 10:36
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
AP
Abongile P's updateReviewer Update
20 Jan 2021, 11:52Thank you for your response hoping for a resolution to this matter.
AP
Abongile P's update20 Jan 2021, 11:52
Reviewer Update
Thank you for your response hoping for a resolution to this matter.
Norman Bissett & Associates Group's replyOfficial
20 Jan 2021, 14:31Good day
We are still awaiting the required documents to submit you refund.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
We are still awaiting the required documents to submit you refund.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply20 Jan 2021, 14:31
Official
Good day
We are still awaiting the required documents to submit you refund.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
We are still awaiting the required documents to submit you refund.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
AP
Abongile P's updateReviewer Update
09 Feb 2021, 07:39Good day,
I have sent the requested documents and not even an acknowledgment or follow up.
I have sent the requested documents and not even an acknowledgment or follow up.
AP
Abongile P's update09 Feb 2021, 07:39
Reviewer Update
Good day,
I have sent the requested documents and not even an acknowledgment or follow up.
I have sent the requested documents and not even an acknowledgment or follow up.
AP
Abongile P's updateReviewer Update
09 Feb 2021, 07:41It’s day 19 today, the process was promised to be 0-21 days.
AP
Abongile P's update09 Feb 2021, 07:41
Reviewer Update
It’s day 19 today, the process was promised to be 0-21 days.