1 reviews | Active since Feb 2012
Remove me from your HARASSMENT list please!
Ref APV13680 / 3H1. ********** 2
Sending me repeated emails about my overdue account is not going to make me pay anything, it is, however, making me extremely angry.
1. Try and get my name right - Dear Yeo doesn't do it for me, that is my surname. 2.You can't send me a mail with a random amount for Vodacom and think I am stupid enough to just pay - maybe produce a statement or some form of proof that this is my debt. 3. It would be helpful if your consultants (when they eventually answer the phone) actually do what they say. 4. It would be nice if you answered or at least acknowledge an email or three.
Please note: 1. This account is not mine. I have never had a Vodacom account through Autopage. 2. Autopage closed in 2016 which means even if this debt did exist, it is now prescribed and you can therefore not claim. 3. STOP HARASSING ME
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards,
Ghaironessa Mosaval
Customer Care Team
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards,
Ghaironessa Mosaval
Customer Care Team