HP
Hector P
1 reviews | Active since Feb 2024
03 Apr 2024, 01:27
REFUSING ME A REFUND.
I accidentally made two payments to Nimble,Collecting on behalf of Capitec and they are giving me a run around with a refund,Telling me the funds are not with them.How are the funds not with them when the loan was already pain in full after the 2 additional payments went through.PLEASE REFUNS ME MY MONEY and STOP BEING ******!
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Replies (2)0
Replies (2)
Norman Bissett & Associates Group's replyOfficial
03 Apr 2024, 11:14 Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Norman Bissett & Associates Group's reply03 Apr 2024, 11:14
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Samira Isaacs
Customer Care Team
HP
Hector P's updateReviewer Update
03 Apr 2024, 14:17The supposed feedback received is still that of Nimble doing a duck and dive.I just received an email from Samira Isaacs stating that they do not have the funds and this is after Capitec phoned me and assured me they have communicated with Nimble and Nimble has acknowledged the funds being with them.Whats going on? I WANT MY MONEY!!!
HP
Hector P's update03 Apr 2024, 14:17
Reviewer Update
The supposed feedback received is still that of Nimble doing a duck and dive.I just received an email from Samira Isaacs stating that they do not have the funds and this is after Capitec phoned me and assured me they have communicated with Nimble and Nimble has acknowledged the funds being with them.Whats going on? I WANT MY MONEY!!!