SL
Sindiswa L
1 reviews | Active since Jun 2022
09 Nov 2022, 15:18
Profile update -Bad customer service
I’ve been receiving emails from this company regarding an account that is sold to them and when I checked my credit bureau report they are reflecting on my profile as in default by 32 months and when I checked which company sold my account to them then it reflects Wonga which has been closed as prescribed debt ,I then made means to contact Norman Bisset and requested for prescription letter and for them to remove or update their account on my profile but still today I’ve not got any response from them. This is very bad as it is affecting my credit profile. I’m very upset and disappointed with their customer service.
Helpful (0)
Replies (3)0
Replies (3)
Norman Bissett & Associates Group's replyOfficial
10 Nov 2022, 11:07Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply10 Nov 2022, 11:07
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
SL
Sindiswa L's updateReviewer Update
10 Nov 2022, 11:12I hope to hear from you soon as i will not let this matter affect me more than it has with no response from you guys after numerous time of reaching out to your company.
I'm really not happy with this.
I'm really not happy with this.
SL
Sindiswa L's update10 Nov 2022, 11:12
Reviewer Update
I hope to hear from you soon as i will not let this matter affect me more than it has with no response from you guys after numerous time of reaching out to your company.
I'm really not happy with this.
I'm really not happy with this.
Norman Bissett & Associates Group's replyOfficial
10 Nov 2022, 13:14Good day
Kindly note all responses and feedback will be provided to your email address as linked to Hello Peter profile.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note all responses and feedback will be provided to your email address as linked to Hello Peter profile.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply10 Nov 2022, 13:14
Official
Good day
Kindly note all responses and feedback will be provided to your email address as linked to Hello Peter profile.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Kindly note all responses and feedback will be provided to your email address as linked to Hello Peter profile.
Kind Regards
Ghaironessa Mosaval
Customer Care Team