OM
Ovayo M
1 reviews | Active since Jul 2018
23 Aug 2023, 10:26
Possible *****ulent Behaviour
I made an agreement to pay off a gym account with them last year and they called again to re-arrange the payment, which I agreed to. I found out later that I was paying off two accounts - same gym for around the same time. They have confirmed that there were two accounts handed over, I asked for the initial contract for both memberships and they only sent for one, failing to send me the other one yet demanding I should pay. I am suspecting some ***** here, what happens now that I have paid towards both? This has to be *****ulent
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Replies (1)Norman Bissett & Associates Group's replyOfficial
23 Aug 2023, 12:22 Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Norman Bissett & Associates Group's reply23 Aug 2023, 12:22
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies.
Customer Care Team
