DB
Donavan B

1 reviews | Active since Apr 2015

16 Feb 2021, 09:19

Poor/unfair business practice - please rectify.

I have a payment arrangement with Norman Bissett and Associates for an account with Reference Number: 4CAP39987L. I have made regular payments as agreed. Norman Bissett and Associates still have not updated my credit profile with the various credit bureaus to this effect. My credit profile still shows old information and this is negatively affecting my credit profile. Please send updated information to the various credit bureaus.

0
Replies (2)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply16 Feb 2021, 10:33
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


DB
Donavan B's update16 Feb 2021, 10:36
Reviewer Update
Good day,

Many thanks for the response. Unfortunately this seems to be an automated generic response. I hope that I can see some positive action taken very very soon in this regard.