SM
Sinegugu M
1 reviews | Active since May 2023
23 May 2023, 11:40
Poor service
On the 25th April 2023 I wrote an email to this very company requesting a statement of my account which they did not reply too it's close to a month since I requested my statement there customer service is absolutely terrible the agents are not professional or courteous at all dealing with this company is a nightmare
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
23 May 2023, 15:18Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply23 May 2023, 15:18
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team