CD
Colleen D
1 reviews | Active since Oct 2017
02 Jun 2024, 21:41
Poor communication
I have been paying this company for so many years now and yet I have no idea how much I owe or how much Ive paid . Very unfair of them to be sending me statements without advising me on how I open it . I've sent numerous emails for assistance but till date no response. Please contact me urgently on email ***
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Replies (1)0
Replies (1)
Norman Bissett & Associates Group's replyOfficial
07 Jun 2024, 10:57Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team
Norman Bissett & Associates Group's reply07 Jun 2024, 10:57
Official
Good day,
Thank you for bringing this matter to our attention.
The matter will be investigated and our office will revert to you with feedback.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
The matter has been placed on hold to prevent further contact.
Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards,
Michael Bruintjies
Michael Bruintjies
Customer Care Team