mD
maleshane D
1 reviews | Active since May 2021
09 Mar 2022, 13:19
PLEASE APPOINT COMPETENT STAFF WHO PROVIDE CLIENT WITH ALL THE INFORMATION NOT GIVING CLIENTS WRONG INFO AND PLEASE SORT OUT THE MESS YOU CAUSE .
They told me to pay 4100, I did arrangement and they started to debit, the moment they completed to take 4100 they told me there is another 1600 of interest , and the time we made arrangement they informed me that if i do debit order i wont pay interest because the amount they said i owe was more with 500 and they told me it for interest. i mean if im paying via debit order and you send a reminder letter then later you tell me you were charging those sms ,who asked them to call me or send me sms, because im paying on time always. Now they are busy harassing me instead of sorting their mess. Be warned and always request statement if your paying via them.
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Replies (1)Norman Bissett & Associates Group's replyOfficial
10 Mar 2022, 08:00Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
Norman Bissett & Associates Group's reply10 Mar 2022, 08:00
Official
Good day,
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind regards
Ilhaam Joubert
Customer Care Team
Kind regards
Ilhaam Joubert
Customer Care Team
