Pestered weekly with calls lack of communication, sort this out with the relevant departments & not the clients

Good day this is my 3rd complaint about this company that keeps calling, I have sent the relevant details of my debt counselor to I don't know how many people who have called regarding issues with the payment. It is out of my hands & shuld be sorted between the debt counselor & your staff that handle that section of the department. Does not help to call me 4 times a day to say payment was never made, my deduction was taken & if it's not paid over to your company you need to contact my debt counselor to see which previous attorney it is being paid to. I can't run and answer the phone daily to hear they never received payment. That is not my problem contact the people who do the payments & stop harassing the clients especially past 7 in the morning. That is *******. I will not be answering any calls from this company anymore because I'm sick and tired of explaining the same thing over & over to get. A all 2 days later again with the same question. It's enough to drive anyone to a mad house