Pathetic Service

Unhappy customer Pathetic Pathetic

I have been calling Norman Bissett & Associates Group since Monday to get a settlement letter. I have waisted R258 on calls calling you just to get the settlement letter, I have spoken to Chantall of which she keeps saying she will send me the settlement letter since Monday. Does it take 32 working hours just to send a settlement letter???

I have been speaking to Chantal. This is unacceptable and Pathetic service, I spoke to her 2 weeks ago and she promised to get back to me last week Monday as I have paid the settlement amount and still haven't received or have they updated my ITC record. Chantal promised me she was going to send me the letter and they were going to update the ITC record I still haven't head or received an email.

Can you please let me know when are you going to get back to me???????????????