AM
Annestacia M

1 reviews | Active since Oct 2017

04 Jul 2018, 14:03

Pathetic service

These people are the most pathetic and disgusting bunch on people I have ever had the misfortune of meeting I called in 9 times speaking to different consultants who all decide mid conversation to drop the call. To top it off these ******* send u a statement for R3800 I made two payments to them one for 1000 and another of 2064 leaving a balance of just over 800. These ppl then send a statement saying I owe 1580 how the hell when the account was capped at 3500. To top it all prescription applies to this debt after consulting with a team of attorneys due to the fact that the institution never collected in 3 years. And trying to be the better person gets u *****ed by these asshole. A manager that refuses to take calls .Clearly I no choice but to institute legal procedures as these people just don’t give a damn doubling debt as they please. Utterly disgusting

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 Jul 2018, 15:02
Official

Dear ANNESTACIA,

Our ***

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Should you require any additional assistance with anything else, please direct all for our attention

Kind Regards

Gharionessa Mosaval

Customer Care Team