MT
Michael T

1 reviews | Active since Nov 2014

01 Nov 2017, 15:09

PATHETIC SERVICE

Dear Sirs,

I have been attempting to finalise the dispute I am currently having with Norman Bissett and Associates who act on behalf of Fist National Bank.

Without having to seem slanderous in any way or form, I wish to draw the attention of any employee of the aforementioned Firm and / or Company and / or Institution.

I have been effecting monthly payments for my outstanding account for a number of months through Norman Bissett and Associates in an attempt to finalise and close my account with FNB.

This exercise has proved to be fruitless to say the least.

Granted, Ziyanda Kondlo of Norman Bissett and Associates has attempted to professionally assist me in my request for a refund but needless to say, FNB have not come to the party.

I was referred (by Ziyanda Kondlo) to a lady by the name of Fatima Paulsen (Pardon me if I have incorrectly spelt her name)

I have left countless messages for this lady to contact me but with no response whatsover.

I am deeply disgusted by the actions of the these two companies.

My contact details are ********** .

Chances are this request will not be responded to either.

Thanking you in advance.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply02 Nov 2017, 10:38
Official

Thank you for raising your frustrations and concerns with us.

The matter has been escalated to the relevant department and will be resolved.

Please feel free to contact us by means of the following:

Telephone: ***

Email: ***

Regards,

Customer Care Team