Pathetic

<p>beyond ****ed off with these people. Had my gym membership handed over. Set up a debit order with them to get things sorted only to find out that some random account was added to my profile for another gym contract for somebody in a totally different suburb than mine, and my debit order,banking details and payment was allocated to that Persons account instead of my own. Last info I received where somebody actually seemed to know what was going on assured me that this would be sorted out and paused in the meantime so that my credit is not affected due to someone else's incompetence, my payments would be reversed and allocated to MY account. Since then I have received calls every single day where I've had to explain the same situation over and over to different people who keep promising to look into it or call me back with a solution. I have received no joy whatsoever yet keep getting harassed for non compliance?! Today I receive a call from an attorneys office saying that my account has been handed over YET AGAIN sans my "ghost payment" and that I need to settle on an incorrect balance. Called Norman Bisset, who now miraculously have no record of what I'm talking about, no record of the so called recorded calls for "safety and security" , no record of all the "notes they are making" on their system....... Norman Bisset your service is putrid, Staff and systems are completely ***********, manager even worse. And I have to endure the displeasure of dealing with these people on a day to day basis, repeating myself over and over with no solution or satisfaction. PATHETIC</p>