BM
BOIKANYO M

1 reviews | Active since Apr 2015

28 Apr 2015, 22:40

Paid up my account

i was told my acct is handed over to Norman and bisset,(NBA) they then told me that they offered me a discount and i paid all the money they said i should pay now they cant seem to give me a paid up letter to clear my name from the company they are representing. every now and then i call them and i get different feedback first i was told i will get my paid up letter within 7 days, it turned to 14 days now its over that and they don't answer my calls or when they do they will ask for my id number after that they will ask if its me then they drop the call. i do not know what to do anymore. this is torture

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply04 May 2015, 08:08
Official
Hello mamhunter,

Our apologies for the inconvenience you've experienced.
is feedback from customers like you that allows us to maintain the high standard of quality that you expect of us.

Your complaint has been forwarded to the Customer Service Department who will respond directly to you.

Thank you