CL
Charmaine L
1 reviews | Active since Aug 2018
15 Jan 2020, 12:16
Paid up letter - Urgent please
I was contacted on 18/04/2018 by Nthateng Machabe from Norman Bissett & Associates regarding an outstanding account at Glocell. Reference nr: ***9. I agreed to pay via debit order of R500 per month. I have been unsucessfull in obtaining a paid-up letter from them since 08/08/2019. It still shows as outstanding at the Credit Bureau. I urgently need a paid-up letter.
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Replies (2)
Norman Bissett & Associates Group's replyOfficial
15 Jan 2020, 13:01Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply15 Jan 2020, 13:01
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
CL
Charmaine L's updateReviewer Update
23 Jan 2020, 15:57Thank you very much. I have received the paid-up letter.
CL
Charmaine L's update23 Jan 2020, 15:57
Reviewer Update
Thank you very much. I have received the paid-up letter.