BD
Bulelani D

1 reviews | Active since Sept 2022

29 Sept 2022, 13:21

Paid up letter drama.

I had a HomeChoice account that was handed over to Nimble and we paid the account off. Now we are struggling to get a PAID UP letter. Every time we call Nimble about the letter they say they are going to send it via e-mail but they never do. Its been months now calling and asking for this Paid Up letter and it looks like they don't want to assist us. We just need the PAID UP LETTER please our life is in ruins because of it someone please help us.

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply29 Sept 2022, 15:07
Official
 
Good day 
 
Thank you for bringing this matter to our attention. 
 
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler. 
 
Kind Regards 
S Ferreira 
Customer Care Team