AvdM
Anno van der Meulen
1 reviews | Active since Nov 2013
16 Mar 2016, 11:50
NOT ME-STOP HARRASSING ME
Get calls for a Mr Fourie, and told Norman Bissett, that it is not me. REMOVE MY NUMBER AND CORRECT YOUR DATA AND STOP HARRASSING ME. HOW MANY TIMES MUST I TELL YOU THAT I AM NOT FOURIE. YOU GOT INCOMPETANT STAFF.<br> JUST LISTEN TO THE VOICE MESSAGES YOUR STAFF LEAVE ON THE PHONE. NOBODY CAN MAKE OUT THE REFERENCE NUMBER THEY LEAVE.<br> <br> Highly unprofessional call centre staff.
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Replies (1)
Norman Bissett & Associates Group's replyOfficial
29 Mar 2016, 12:19Hello wieweet,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We remove your mobile from our contact database, please be advise the removal 24 hours to have effect.
Kind regards
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We remove your mobile from our contact database, please be advise the removal 24 hours to have effect.
Kind regards
The Admin Team
Norman Bissett & Associates Group's reply29 Mar 2016, 12:19
Official
Hello wieweet,
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We remove your mobile from our contact database, please be advise the removal 24 hours to have effect.
Kind regards
The Admin Team
Thank you very much for your patience and understanding in explaining your frustration, and bringing this matter to our attention.
We apologies for the inconvenience you've experienced.
Please understand that we receive contact numbers from our clients and from the bureau's with regards to specific Account numbers and/or ID numbers. We try to make contact with the right party, but in many cases the numbers we've received is not necessarily the correct numbers for the person we are trying to reach, and only by making contact with the number can we establish if we have reached the intended Debtor or not.
We remove your mobile from our contact database, please be advise the removal 24 hours to have effect.
Kind regards
The Admin Team