1 reviews | Active since Sept 2018
NORMAN BISSETT MAKES MY LIFE A LIVING HELL
I was handed over to N&B by African Bank I paid my account in July already, 21 days has long passed and my paid up letter was received but I am still still listed with the credit bureaus I have called and wrote to them a couple of times but there is a poor response to me by N&B.
I have been asked b them to provide my credit report which I did and I have been told that they working on it.
I have asked for the initial mail they have sent to the bureaus but still have no response when I call or go to African Bank branches I cannot be helped I am told that my account has been sold to Norman & Bisset.
What do I do now? Remain defaulted despite paying up my accounts?
Dear Ms NKOANA ,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards,
Ghaironessa Mosaval
Customer Care Team
Dear Ms NKOANA ,
Our ***
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Should you require any additional assistance with anything else, please direct all for our attention.
Kind Regards,
Ghaironessa Mosaval
Customer Care Team
Good day
Our ***
We can confirm that we have terminated all collections efforts and closed the account.
The bureau update was sent to the relevant department.
You may contact us via email at ***
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Good day
Our ***
We can confirm that we have terminated all collections efforts and closed the account.
The bureau update was sent to the relevant department.
You may contact us via email at ***
Kind Regards
Ghaironessa Mosaval
Customer Care Team