EE
Edwin E
1 reviews | Active since Jun 2014
24 Dec 2022, 08:05
Norman Bissett & Associates Group pushing through early debit checks outside of agreed debit dates!
Agreement on their side mean sh*t. Twice a debit order was pushed through early, as the agreement was for the last date of the month. Last month it was pushed through on the 25th and this month on the 23rd, completely putting my budget out and destroying my children's Christmas! Phone lines don't get answered, Whatsapp portal means nothing, replying to an email gets you nothing. Heartless and don't give a f*ck attitude and they then want me to honor my agreement? After me making the effort just after losing my source of income after covid lockdown.
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Replies (1)Norman Bissett & Associates Group's replyOfficial
28 Dec 2022, 08:18Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
S Ferreira
Customer Care Team
Norman Bissett & Associates Group's reply28 Dec 2022, 08:18
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
S Ferreira
Customer Care Team
