LM
Lunga M

1 reviews | Active since Feb 2016

09 Dec 2022, 13:52

Norman Bissett & Associates Group is a *****

I have been chasing NBA group for the past two years to remove the two settled accounts on my credit and still to date they appear as in arrears and unpaid. I get ignored on emails and agents are extremely rude all the time when I call. The way this company conducts business is honestly disgusting with disregard on what they do affects me on a daily basis.

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Replies (6)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply12 Dec 2022, 13:29
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team


LM
Lunga M's update20 Dec 2022, 09:14
Reviewer Update
Days have passed and there has been no communication as to when this will be resolved. I guess your urgency is years again as I have been following up.
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply21 Dec 2022, 09:52
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team

Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply21 Dec 2022, 09:54
Official
Good day

Kindly note all feedback will be provided to your email address linked to your Hello Peter profile.

Kind Regards
Ghaironessa Mosaval
Customer Care Team
LM
Lunga M's update10 Jan 2023, 16:29
Reviewer Update
No feedback till this day. Pathetic.
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply11 Jan 2023, 15:17
Official
Good day

Kindly note all feedback will be provided to your email address linked to your Hello Peter profile.

Kind Regards
Ghaironessa Mosaval
Customer Care Team