HP
Hazel P

1 reviews | Active since May 2020

16 Feb 2022, 16:46

Norman Bissett & Associates are ********

I am very disappointed and disgusted by the quality of service I have received from the call center, there was 3 consultants that have continued to drop my call, I needed a settlement letter for payment that was made on the 28/08/2021 and to date I am given the run around. I don't know if this company are ******** as payment has been made into their account towards my Capfin account and no settlement letter has been sent to me, when I ask for the manager, my call is cut immediately.

0
Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply17 Feb 2022, 08:43
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team