DB
Donavan B
1 reviews | Active since Apr 2015
09 Feb 2021, 18:13
Norman Bissett and Associates in contempt of a court order.
Account Number: ***. This Edgars account was part of my sequestration in 2011. I have informed Norman Bissett and associates of this several times and emailed them the applicable court orders etc, They have done NOTHING about it and the account is still reflecting against my profile. They are in contempt of a court order. This account must be removed from my profile. I have been given 2 x incorrect email addresses for the same senior manager to assist. How hard can it be?
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Replies (2)DB
Donavan B's updateReviewer Update
09 Feb 2021, 19:24Recently I received a call from one of your staff regarding an old Edgars account of mine – from 2007. This person informed me that your company are doing a collection on this account and asked if I wanted to make a payment arrangement. I informed her that I do not wish to make a payment arrangement, as I was declared insolvent and sequestrated, and subsequently rehabilitated. The Edgars account in question was part of that sequestration and were included on the L&D and informed of proceedings. All of this information was published in the Press and Government Gazette at that time.
Subsequent to this, another of your staff called with regards to this account despite the fact that a notice was placed indicating what I had told the first person who called me.
For the record:
1) I was declared Insolvent and Sequestrated on the 29th of February 2008.
2) Tutor Trust was appointed as the Trustee in this regard.
3) The trustees paid all creditors listed on the L&D in accordance with the law.
4) I made my monthly payments to the Trustees and Attorneys
5) I was rehabilitated by court order on 16 April 2010
I must reiterate, This debt was part of the Sequestration for which the attached documentation refers, and I do not wish to make any payment arrangement in this regard. Furthermore, I am aware of the rights and privileges that are afforded to me by the attached court orders., and therefore am aware that no negative information may be sent to any of the credit bureaus regarding this account as a matter of law.
The fact that Edgars was made aware on many occasions regarding my sequestration, and all information and documentation was sent to them and yet they still sold this account to your firm shows dishonesty on their part, but is a matter for your firm and Edgars to sort out.
I would appreciate it very much if you could assist me in this regard and provide feedback.
DB
Donavan B's update09 Feb 2021, 19:24
Reviewer Update
Recently I received a call from one of your staff regarding an old Edgars account of mine – from 2007. This person informed me that your company are doing a collection on this account and asked if I wanted to make a payment arrangement. I informed her that I do not wish to make a payment arrangement, as I was declared insolvent and sequestrated, and subsequently rehabilitated. The Edgars account in question was part of that sequestration and were included on the L&D and informed of proceedings. All of this information was published in the Press and Government Gazette at that time.
Subsequent to this, another of your staff called with regards to this account despite the fact that a notice was placed indicating what I had told the first person who called me.
For the record:
1) I was declared Insolvent and Sequestrated on the 29th of February 2008.
2) Tutor Trust was appointed as the Trustee in this regard.
3) The trustees paid all creditors listed on the L&D in accordance with the law.
4) I made my monthly payments to the Trustees and Attorneys
5) I was rehabilitated by court order on 16 April 2010
I must reiterate, This debt was part of the Sequestration for which the attached documentation refers, and I do not wish to make any payment arrangement in this regard. Furthermore, I am aware of the rights and privileges that are afforded to me by the attached court orders., and therefore am aware that no negative information may be sent to any of the credit bureaus regarding this account as a matter of law.
The fact that Edgars was made aware on many occasions regarding my sequestration, and all information and documentation was sent to them and yet they still sold this account to your firm shows dishonesty on their part, but is a matter for your firm and Edgars to sort out.
I would appreciate it very much if you could assist me in this regard and provide feedback.
Norman Bissett & Associates Group's replyOfficial
10 Feb 2021, 09:20Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Norman Bissett & Associates Group's reply10 Feb 2021, 09:20
Official
Good day
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
Thank you for bringing this matter to our attention.
The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.
Kind Regards
Ghaironessa Mosaval
Customer Care Team
