RA
Roscoe A

1 reviews | Active since Feb 2016

21 May 2021, 11:31

Norman Bisset & Associate sucks ass (*******)

I cancelled my ADT account 2 months prior to moving house and 2 months after moving ADT still went ahead and debited me - I had the bank reverse the Debit as I wont be paying for a service that I don't use especially for cancelling them...... Then comes along Norman Bisset & Associates claiming that I owe ADT money after sending them all the email proof they requested they tell me I still owe ADT...... In order for them to stop stalking me I paid them the invoice value - a week later they then send me a new invoice value which I paid as well - A week alter again they send me a new invoice value which I once again paid - today they call me to say they have a new invoice value.............................enough is enough they are sure *********** and *******...... they have been calling me daily (harrassing me ) for more money........ Every call centre agent agrees telephonically that I can see the invoice and paid value but this is the new value.......

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Replies (1)
Norman Bissett & Associates Group
Norman Bissett & Associates Group's reply21 May 2021, 12:39
Official
Good day

Thank you for bringing this matter to our attention.

The account will be investigated and our office will revert to you with feedback. The account has been placed on hold to prevent further contact. Please allow 24 hours for your contact details to be removed from our automated dialler.

Kind Regards

Ghaironessa Mosaval
Customer Care Team