DP
Daniel P
1 reviews | Active since Jul 2014
06 Aug 2019, 11:36
Norman And Bisset harrasment.
I received a SMS about an account that was closed more than 3 years ago, I called Multiple Norman and Useless branches no one could tell me anything eventually I was told that the account was closed on their side but I received the sms today the 06 of August 2019. This account was paid up a very long time ago and this would be considered sent in error and harassment so If my credit record or name gets tarnished I will go legal with this and go as far as I can to make sure this doesn't happen to other people as well. Sort your systems and employees out I have never dealt with more incapable people in my life no one can tell me anything and the number attached to the SMS does not work. Sort it out guys.
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Replies (2)
Norman Bissett & Associates Group's replyOfficial
06 Aug 2019, 12:18Good day
Good day
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
Norman Bissett & Associates Group's reply06 Aug 2019, 12:18
Official
Good day
Good day
Thank you for raising your frustrations and concerns with us.
The matter has been escalated to the relevant department and will be resolved.
Please feel free to contact us by means of the following:
Telephone: ***
DP
Daniel P's updateReviewer Update
10 Dec 2019, 14:07Nothing has been done I have done another review and I am now seeking legal advice, and I will contact as many people in the same boat as me as this needs to stop you guys are dishonest, ill informed and acting *******ly with no info to back your claims. You reply and say its been escalated but then i still get 3 to 4 calls a day harassing me and no one even knows of the supposed escalation you put here.
DP
Daniel P's update10 Dec 2019, 14:07
Reviewer Update
Nothing has been done I have done another review and I am now seeking legal advice, and I will contact as many people in the same boat as me as this needs to stop you guys are dishonest, ill informed and acting *******ly with no info to back your claims. You reply and say its been escalated but then i still get 3 to 4 calls a day harassing me and no one even knows of the supposed escalation you put here.